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Slack Review
August 17, 2023

Slack Review

Darshan Rane | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack as a secure platform for to communicate with short massages, pics attachments etc. It majorly solves the time and formalities of typing an Email and communicate and get a response at real time basis
  • Real time connection with team members within the organization
  • even be used to schedule the messages
  • Platform can be used to integrate other tools such as Trooper and use it to gather information with set reminders
  • Need Simplified way of integration and removals of the third party tools
  • Huddle call should allow on spot addition of members, currently if you have to add a person who is not in group then first you have to create a group and then make the huddle call.
  • Deletion of inactive members should be allowed as currently only deactivation is allowed
  • Identifying the active/inactive notification
  • Quick response time
  • Cross functional connect
  • Helps to get the information in real time basis and in speed to mobilize the decision process
  • Huddle call is super useful when employee is not reachable by mobile network call
  • Quick sharing of files as attachments
Never Used anything other app like Slack

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Well Suited: 1) Fast paced environment, Small teams. 2) Employees / team members should know how to communicate well with limit of words 3) Where every communication does not need an attachment. Less Appropriate: 1) Large Organisation, It will be chaotic to find right person, or then have to create different domain for section or department but then cross functional communication will take a blow.

Slack Feature Ratings

Project Management
6.4
Task Management
8
Scheduling
7
Workflow Automation
7
Mobile Access
8
Search
2
Visual planning tools
Not Rated
Communication
6.8
Chat
8
Notifications
7
Discussions
7
Surveys
8
Internal knowledgebase
4
File Sharing & Management
5.5
Video files
7
Audio files
7
Document collaboration
2
Access control
5
Advanced security features
5
Device sync
7

Using Slack

65 - People & Culture, Finance, BD, Growth, Engineering, Office if CEO
1 - Well versed with Slack's Admin tool and quick in response