Quick, Easy, Seamless
December 17, 2024

Quick, Easy, Seamless

Ty Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is used as the platform for quick internal communications, either one-to-one direct messaging or team collaborating. Slack is also used to bring together quick cross-functional teams to discuss urgent matters. This helps to get all of the right people in the "room" to discuss any needs. Lastly, Slack is used as a way to bring the people of the company together to promote the company culture through sharing photos, videos and etc.

Pros

  • Direct messaging
  • Team collaboration
  • Easy message notifications

Cons

  • More API integrations
  • Sometimes the attachments feature freezes and I have to reboot the platform
  • Easy search of past conversations
  • Improves the speed of our teams communication
  • Our teams are able to have clearer communication with each other
It's quick and easy to implement and everyone is able to use the platform pain free. The interface is very self explanatory and doesn't require any onboarding. The platform also includes plenty of API integrations with other platforms which makes it quite versatile and useful. It is also nice being able to switch between computer and mobile devices seamlessly.
We selected Slack because we are based on Google Suite and not Microsoft. It was a clear choice for us but it has been great using Slack because of the versatile integrations with Gmail and Google Drive. It is quick and easy to link to shared files and documents. Also, I feel like is more collaborative and engaging.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Slack is great to use across multiple devices but pick up the conversation where you left off. As a remote employee this is great because I'm not always at my desk or at my computer. This allows for me to work on the go no matter where I am. I am able to stay connected with my team and keep the progress moving forward on all of our projects.

Slack Feature Ratings

Project Management
8.0
Task Management
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
10
Search
6
Visual planning tools
Not Rated
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
File Sharing & Management
10.0
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Device sync
10

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