Slack review
January 27, 2025

Slack review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Our organization is a global organization, so communication is key. With the help of Slack, it is very easy to communicate with our peers. We not only use chat features but also use screen sharing and calling. We have multiple channels to discuss different topics related to work. I feel that our lives have gotten better with Slack.

Pros

  • Meetings
  • Calling
  • Screensharing
  • Thread options, to discuss things

Cons

  • I have used Slack for over 3 years now. The one thing I would like to the channel column. Sometimes, it feels very messy and confusing if you have multiple channels.
  • Same goes with the DMs, the old DMs sometimes shows up on the top
  • Unnecessary buttons added on the left of the screen. An option to customize it would be helpful
  • There is no negative impact.
  • Slack has made our life easy
  • The fact, our organization is using Slack from the start shows that Slack is doing the right job.
Slack provides all sorts of features that are required for an organization. Also, the integration of the tools is flawless. Slack is solving problems such as communication, customized workflow, and easy-to-use UI. The overall usability is higher because of its easy-to-use features list and application, which comprises all the required features.
In the team, we don't have thread options. Slack does offer thread options, and it is handy to use threads. Discord sometimes gets complicated for a non-techy, whereas Slack is a very easy-to-use platform. I still feel Google Meet and video calls are better and easier to use than Slack; if Slack can work on their meeting feature, that would be great.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

I have been using Slack for the past three years, and I am happy to say that it is doing really well. It solves our communication issues, and all the data is saved properly on Slack. We can easily access old chats/information by just searching it. The calling feature/huddle is amazing and easy to use.

Slack Feature Ratings

Task Management
9
Scheduling
9
Workflow Automation
8
Mobile Access
9
Search
10
Chat
10
Notifications
10
Discussions
10
Surveys
9
Internal knowledgebase
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
7
Advanced security features
9
Device sync
9

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