Slack A solid and reliable platform for multipurpose collaboration.
October 15, 2025

Slack A solid and reliable platform for multipurpose collaboration.

Shailendra Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We mainly use the slack as a collaboration and internal communication platform for our various teams to collaborate seamlessly with each other. And we have also extended it to communicate it with the external clients and other vendors which has reduced the usage of long email communications. We have also integrated it with various tools like Zoom and Jira to make communication easier and seamless.

Pros

  • I think the integration aspect is one of the best thing about the Slack. It is seamless and very easy to handle with other third party tools.
  • The real time collaboration is is really great in this as it comes with various features like huddles and clips which is really solid.
  • The automation workflow builder is really great and reduces the repetitive tasks which takes up the time and resources.

Cons

  • The limited search options in larger workspaces is a bit annoying to work with.
  • Also the pricing is bit expensive and small scale enterprises may not be able to implement.
  • The offline functionality is very limited and could be improved in my opinion.
  • We have had a almost 30-40% reduction when dealing with large email volumes.
  • The project execution has become faster and seamless at about 10-15% improvement.
  • We have also been saving almost 3-4 man hours per week by using the slack integrated framework.
Overall I feel it has solid and easy to use intuitive user interface. It is also easier for new users to set up for the first time. The integrations with the popular third party tools like Jira and google drive has been seamless which makes the work easier. Overall saves lots of work hour and resources for our organization.
Teams is also a really good collaboration tool like the Slack. But when compared to the slack it is lot heavier to use and file sharing is also a lot slower compared to the slack. Also the overall UI in slack feels smoother and cleaner compared to the Microsoft Teams.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

When working with IT/DevOps teams slack functions really good and works as a central command with integrations with azure monitor and tools like Jira it is seamless. Also the real time collaboration is solid and can be spread out across multiple locations which makes it a great option. Also it lacks the task tracking aspect which I think should improved in future.

Slack Feature Ratings

Project Management
8.0
Task Management
8
Scheduling
9
Workflow Automation
8
Mobile Access
8
Search
7
Visual planning tools
8
Communication
8.0
Chat
9
Notifications
8
Discussions
8
Surveys
7
Internal knowledgebase
8
File Sharing & Management
8.6
Versioning
8
Video files
9
Audio files
9
Document collaboration
7
Access control
9
Advanced security features
9
Device sync
9

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