Powerful Project Management Tool with impressive flexibility and attractive licensing
May 21, 2021

Powerful Project Management Tool with impressive flexibility and attractive licensing

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

We adopted SmartSheet to handle project planning for our engineer to order products. From there, we have expanded it's use to other areas of the business. It has transformed our ability to track work progress and resource allocation.
It has delivered significant value in the following areas:
  • Visibility into task status.
  • Ability to manage resource loading and easily reallocate.
  • Get frequent and reliable updates on project tasks.

Pros

  • Track project task status.
  • Make it easy to get accurate and timely updates on activities.
  • Automate common project management tasks.

Cons

  • I wish it had the ability to maintain drop down menus through tables.
  • There are some limitations on data entry on forms.
  • Project management.
  • Automated workflows for updates or event triggering.
  • Unlicensed user capability.
  • Significantly improved visibility to project and task status.
  • Extremely attractive value and ROI by using unlicensed users.
  • Rapid user adoption and acceptance.
All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection:
  1. Ease of use - so similar to Excel everyone can figure it out.
  2. Flexible architecture lends itself to many different use cases beyond traditional project management.
  3. Extremely attractive licensing model where unlicensed users can access all necessary functions to fully participate in project management.

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

SmartSheet excels at:
  1. Project and task management.
  2. Managing repetitive workflows, especially those where approvals are required.
  3. Reporting on the status of tasks and projects.
It is not as well suited for:
  1. Information streams that require parent-child relationships.
  2. Situations where complex security requirements exist (for example where users need access to some of the information but should be restricted from seeing all of it).

Smartsheet Feature Ratings

Project Management
9.0
Task Management
10
Resource Management
9
Gantt Charts
9
Scheduling
9
Workflow Automation
9
Team Collaboration
8
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
9
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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