Glad I found it
July 11, 2022
Glad I found it
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Remote Support
- Remote Access
Overall Satisfaction with Splashtop
We use it mainly in IT and production departments. Apart from the most obvious use cases for IT, Splashtop allowed us to configure user's VPN and access to the enterprise resources from their home internet connections and check everything in a real use case, without the need to configure the user's laptops in a lab environment or having to deploy tech in situ. For the production department, we use it to help operators in their daily operations with ERP and MES tools without moving to the factory and also to check the status of some standalone machines.
- Easy to learn and use by techs and end users
- Easy to customize and deploy
- Centrally managed
- Works every time
- Deployment through Active Directory
- Custom domain download URL
- Native push installer (now manual only)
- A competition licensing scheme would have cost us five times more for the exact same service
- We bought Splashtop in 2020, so it saved us a lot of time and money deploying teleworkers.
It's pretty secure using customized packages, and the friendly customizable caption helps build confidence for the end-user.
Given its multiuser centrally managed nature, deployment was very easy and quick. We (as most IT people in the first half of 2020) were in a hurry, we decided to give Splashtop a try, and everything went smoothly. The same afternoon we were already using it and deploying remote users. Actually, we were surprised by the easier registration and configuration process.
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes