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Splashtop Highly recommended!!
June 25, 2023

Splashtop Highly recommended!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Modules Used

  • Remote Access

Overall Satisfaction with Splashtop

Use it to remotely connect with clients to solve IT related issues. Use it to do Windows updates monthly by remote. Remotely maintain customer servers.
  • Hold a great connection while working.
  • Great flexibility, offering black screen options.
  • Great support with the SOS feature if the connection gets corrupted on client computers.
  • Has a major issue staying with the computer during the reboot cycle.
  • While adding too, many connections have a tendency to shut down (doing Win updates).
  • Intermittent lock up and shut down of desktop module.
  • Very Positive, easy sell at $7.00 a user.
  • It allows me to do my job, and clients have no problem paying for the service.
  • Add AntiVirus at a very reasonable price and adds to ROI.
Never had any real issues where I needed to contact support. I did report the issue with intermittent shutdowns and they indicated a known issue they are working on.
Great product, generally great connection, feel totally secure using the product on HIPAA computers with my health care clients.
It took less than an hour to set up the product. Had used it prior at another company, so very familiar with how it worked. No issues at all.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

It is a great product, easy to use, and the pricing is great and flexible as well. It works very well for small business needs and my Consulting service. Love that I can add on a commercial grade AntiVirus at a very reasonable cost to my clients.