Our Staff LOVE and thank us for SPLASHTOP!
June 23, 2023

Our Staff LOVE and thank us for SPLASHTOP!

Chelley Odle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access

Overall Satisfaction with Splashtop

We use it throughout our organization. We are able to provide weekends off for our staff and if there are any issues, they simply log in remotely and make any adjustments.

Pros

  • File transfer
  • Black screen
  • Hear audio remotely.
  • print remotely

Cons

  • easier way to stop someone from accessing your computer while you are on it
  • it allows our staff to simply log in and check on an issue or rectify an issue. We don't have to pay them to come into the building overnight or over the weekend.
I haven't had to use it much... That's a positive, as we haven't needed to.
It meets our needs. I like getting e-mails knowing who is logging in on a new device. Two factor authenication can be a pain at times, but for the most part it is mandatory for certain systems.
It's relatively easy. The deployment tool is good and works well. I personally get confused with it, but I think it is user error. :)
Yes - TeamViewer

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

We love Splashtop. Our staff will continually tell us that it is the best investment we have ever made and actually thank us for it. Small market radio, all staff wear a multitude of hats, and we are able to allow our staff weekends off because if there are ever issues, they can log in remotely and rectify them without having to leave their families and come to the station to fix it.

Comments

  • Sakima Ng | TrustRadius Reviewer
    Sakima Ng
    (Vendor Representative) commented 2 years ago
    Hello Chelley, Thank you for taking the time to share your feedback on Splashtop! We're delighted to hear that Splashtop has contributed to the overall satisfaction of your organization. It's great to know that the platform's features have proven valuable to your team. We also value your input on security, and we're pleased to hear that the email notifications and two-factor authentication have been effective in meeting your needs. If you ever encounter any challenges or have suggestions for improvement, please don't hesitate to reach out as your insights are valuable. We appreciate your business and look forward to continuing to support your organization's remote access needs.

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