Item: Splashtop
Rating: 10
Author: Verified User

Overall Satisfaction with Splashtop

Use Cases and Deployment Scope

Our company [of technicians] uses Splashtop to support all of our customers remotely.

We deploy all sorts of systems throughout the Provinces we operate in and Splashtop allows us to always have ready access to them.

The easy deployment empowers our technicians to walk our customers through getting online, themselves.

Pros and Cons

Pros

Easy deployment
Easy computer management
Multi Technician

Cons

Shorter URL for Streamer deployment

Return on Investment

Easy deployment
Prevented unnecessary site visits
Uses cloud control so don’t have to mess with firewalls

Support Rating

I almost never need to contact Splashtop support but each time they were able to resolve my matter quickly and effectively.

Splashtop Security

Splashtop security is more than ample, requiring multiple levels of login to the account itself, plus additional password to the endpoint, if required.

Onboarding with Splashtop

Splashtop is a breeze to get up and running, even with the least capable of users. Simple deployment launcher and off we go!

Products Replaced

Yes - TeamViewer

Key Insights

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Other Software Used

AnyDesk

Likelihood to Recommend

Splashtop is great for any situation where Remote Desktop access is required: both temporary and long term. It’s simple to install and also uninstall if desired.

Comments

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Sakima Ng
(Vendor Representative) commented 3 months ago
Hello Thank you for providing such a thorough and positive review. We are glad to hear that you found Splashtop to be a great solution for your team with easy deployment and reliable security. We hear your suggestion about shortening the URL length. By including unique and secure information within the URL itself the system can automatically link the installer to the correct account and user. This streamlines the deployment process and eliminates the need for manual authentication. We appreciate your valuable input as we continuously work to balance convenience with security for a seamless user experience. Thank you for choosing Splashtop. We look forward to continuing to provide you with a top-notch product.

Highly Recommend Splashtop

Software Version

Modules Used