Useless
October 29, 2025

Useless

Sharif Shibly Sadique | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Business Access (Solo, Pro or Premium)

Modules Used

  • Remote Access
  • Autonomous Endpoint Management Add-On

Overall Satisfaction with Splashtop

We tried Splashtop once in supporting our remote clients of Dubai as per the requirement of the client; but it did not work that well compared to other remote desktop applications and apparently we fall back to AnyDesk to support the client. This was used to handle the support services of a commercial client and we mainly used it to access in remote PC and laptops of the client to solve their other IT issues.

Pros

  • It is easy to use
  • it has nice UX/UI
  • works well in low bandwidth
  • Have a nice report
  • can be free for personal use

Cons

  • Business use deal should be free
  • the remote monitoring needs to be improved
  • the alert generation service needs to be better
  • logs should be concise
  • We did not buy the professional one
  • We used to use this on personal use level though we had a client who preferred this software
  • It is popular in Middle-East zone only
  • We did not want to invest in such system
The ux/ui is really good but the setup needs a lot of time. Also, it does work well in low bandwidth but does not work well from a moving car or train. Also, the personal version is very limited of features as it is free. To get full benefits, you need to pay for features which are free in other similar software
It does not meet our need. Fair and simple. The software is not very good and it needs money to buy professional edition. Only personal use is free for this software. We did not want to pay for features of a software that has many other similar featured alternatives. It's losing marketing actually.
The UX was good to some extent. The UI was user-friendly and easy to setup. But it took a lot of time to install the software and there are too many features that are not working in the non-paid or free version. This version is for personal use only. So, it lost its appeal.

Do you think Splashtop delivers good value for the price?

No

Are you happy with Splashtop's feature set?

No

Did Splashtop live up to sales and marketing promises?

No

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

No

It is well-suited only if the client is adamant to use it. But for that this software is not that useful as there are multiple alternatives to this. Also, the software is not free for use in professional setting, this needs to be changed. Freebies are very important in modern era.

Comments

More Reviews of Splashtop

  1. Home
  2. Remote Desktop Software
  3. Splashtop Reviews
  4. User Review of Splashtop