Thanks Splashtop
December 17, 2025

Thanks Splashtop

Denise Rivas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Business Access (Solo, Pro or Premium)

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

Splashtop's remote access has been a very important tool in my business. It has allowed me to connect with my client's office computers to either train them on how to do certain task or to pull the data I need to complete the task. It's also been nice to share my screen or vice versa when it comes time to review financials or important notices.

Pros

  • There is no lag in remoting to a clients pc
  • I can share my screen with anyone
  • I can transfer files from their pc to mine or vice versa

Cons

  • Can't think of one
  • Positive impact is the time I have to get task done. Before Splashtop it was always driving to clients and attending to their issues and spending time driving to and from clients. Now with the ease of remoting in, I can pop in and out quickly and still continue my workload and not waste time on driving.
Support has always been great, I've not had to contact them too much but the times I have they have resolved my issue quickly.
I do like the two -factor authentication and I also like the 2nd layer access code requested when remoting in. I like how I can customize what computers can be viewed by other team members.
Splashtop makes onboarding super easy. Even when adding other computers to your list, you can use their default invitation link or customize one of your own.
Yes - Splashtop replaced GoToMyPC, Teamview and Remote Desktop.
Two of these programs were slow and only one person could remote in at time and the third program was super expensive.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

There have been times, it is after hours and I've left the office but a client calls and needs something. I can easily remote in from my phone, tablet, laptop using the Splashtop app and remote in to my computer or their computer and do what I need to do.

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