Splashtop...the solution for remote access
December 30, 2025

Splashtop...the solution for remote access

Sharon Ziriak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business Access (Solo, Pro or Premium)

Modules Used

  • Remote Access

Overall Satisfaction with Splashtop

We use Splashtop to connect to the server from anywhere we are. I also connect from my phone and this has proven invaluable since there are some things that can only be done via the server. It takes the stress out of being away from the office for extended periods of time and with a small office like I have it is very affordable. I would definitely recommend Splashtop for any small business owner needing access to their office computer while away from the office.

Pros

  • I was able to connect via my phone to obtain information for a client while I was out of town.
  • We are able to access a clients bank account for him without bothering him to process items he sends because we only open the bank on that computer so rarely need to contact him for the access code.
  • Being able to access remotely to update software is also a great help so that it can be done no matter which office I am working at and helps streamline my time.

Cons

  • The only thing I find that is difficult is when accessing Splashtop from my phone, it can be a challenge to get the alpha keyboard back once you've gone to another keyboard option. This could be user issues as I'm still working through learning this new tool.
  • Splashtop helps me answer client emails/texts even when I'm away from the office.
My sister used this extensively when helping me set up the new software. She was impressed at the support and given she supervised this type of position on her job, I'd say support is great.
Meets everything I need and maybe more than I realize at the moment. The security seems good and since I'm upgrading the rest of my security I'm hoping to be even more proactive in protecting client information.
This worked very well with the help of my sisters who both work in this type of industry. I have not followed all the newest options but they found Splashtop for me and I'm very content with the performance.
Yes - TeamViewer was much more expensive and had many features I did not need for my small business. Since I have only 1 part time employee, we don't need alot of tools that were provided by TeamViewer and Splashtop with a private VPN replaced the need for TeamViewer.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

I can't think of where it would be less appropriate but it is well suited for anyone needing to remotely access a computer in their business or even for personal use, although I don't know that I've ever needed to access my personal computer remotely.

Comments

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