Great software for large organizations to support employees
December 30, 2025

Great software for large organizations to support employees

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SOS (+10 or Unlimited)

Modules Used

  • Remote Desktop

Overall Satisfaction with Splashtop

Our organization has been using Splashtop for 3 years now and it is a great tool for us. We are a small IT team that supports over 2000 employees and many sites, so we don't have the resources to send out a tech to help most of the time. Splashtop is a vital tool for us to effectively provide support to our employees. Splashtops ease of use and the information it provides about each workstation is extremely helpful in troubleshooting and providing assistance to our employees. I'm not sure if Splashtop provides other services but we only use it for remoting into computers.

Pros

  • Reasonable pricing
  • Has all the features I need
  • I use it frequently and it always just works

Cons

  • On our newer laptops with intel P/E cores, Splashtop connection can struggle as windows scheduling of resources sucks and the Splashtop service gets low priority. Would be better if Splashtop coded into the program to manage this and run on performance cores during an active remote connection.
  • Allows me to fix 99% of issues remotely
I have never needed to connect with Splashtop support. The program just works and scheduled downtime is well communicated.
Splashtop supports app based 2 factor authentication and I have never had any issues or concerns with Splashtop's security.
I wasn't around when our company started using Splashtop, but installing the client on each machine we install windows on is automated with MDT

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splashtop go as expected?

I wasn't involved with the implementation phase

Would you buy Splashtop again?

Yes

Great for a large organization with lots of managed computers. Works great on windows and mac.

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