Splashtop Review
December 31, 2025

Splashtop Review

Sandip Khadka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Autonomous Endpoint Management Add-On
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

We have been used this solution since last year for our whole organization. It's main features is it provides a concurrent remote access to the end pc and we can easily access the logs and it is very easy to implement for our organization. We are using Splashtop onpremisis solution, it is also a light resource consumption. We can also configure 2MFA to the users also and we can separate the users according to the roles. Sometimes we get some problem while using the software that we are facing login credentials in the streamer while it had to required deployment code. Also, it shows pc is offline however the pc is not offline.

Pros

  • Centralized log management
  • Concurrent users access
  • Assign pc according to roles
  • It supports in all platform

Cons

  • we can not see that who is connected to the PC for how long
  • when we connect to AD using LDAP, it can not import the user that has been added after the group is imported
  • Remote connection is weak during the internet is slow
  • it provides good ROI for our organization
  • it is easy to use and implement
  • it gives the flexibility for the users who want to connect to the endpc
It is very easy to use and connect with someone but sometimes it shows offline when we want to connect during the internet is slow. If we have different ip conflict then it will show more pc with that ip associated with it. It provides the easy connect to the pc and we can also transfer the files without connected to the pc
It does meet our needs very well and the features of Splashtop is also very good for 2FA and it also provide the user groups it are role based and we can also import users and group from the AD with LDAP function. It also provides a secure remote access for the end pc.
Overall the Splashtop product works very well and we are using the slashtop since a last year and we get the support from the Splashtop suport when we get some issue. The experince while using the Splashtop is very good and it provides the need that our orginazation need. It provides the good bandwidth also.
Yes - Before we are using the Splashtop, our organization used VNC for secure remote access but the Splashtop replace the product with their centralized console and easy to use. VNC has different problem while using the product. Splashtop gives us full visibility for the remote session. In VNC we cannot connect the pc that are not in the domain but Splashtop provides that features also

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

In our country most of the organization uses on premisis solution rather than cloud so it is very well suited for the country because it provides the centralized logs, and on prem. If there are lots of pc that uses the Splashtop then it become slow while connecting to the end pc.

Comments

  • Sakima Ng | TrustRadius Reviewer
    Hello Sandip Thank you for sharing your valuable feedback on your experience using Splashtop. Hearing that the lightweight resource consumption and centralized log management are providing a strong return on investment for your team is excellent. We have noted your concerns regarding the LDAP synchronization limitations and the challenges with offline status indicators during slower internet connections. For assistance please reach out to our support team by submitting a ticket so that one of our agents may assist you. As for monitoring who and how long a user has been logged into a machine admins can log in to their my.splashtop.com and view Logs which will give them a detailed list of information. Please visit our article on Logs linked below to learn more. Thank you for your high support rating and for choosing our platform to manage your hundreds of connections across various platforms. Support Ticket httpssupport-splashtopbusiness.splashtop.comhcen-usrequestsnew Logs httpssupport-splashtopbusiness.splashtop.comhcen-usarticles360001692992-Logs

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