Love this product. You won't be sorry to try it!
March 03, 2022

Love this product. You won't be sorry to try it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

We started to use it before Covid, but since Covid, it's the best best best software for our use. It keeps us able to do all the paperwork, do billing, keep the staff at their home safely and our patients safe too. Staff can do billing from home while keeping the office safer. With this software, we can do so much remotely. WE LOVE IT!
  • We can scan the files we've worked on and send to the office into a folder for the doctor's use
  • We can log into the billing software and do billing to the insurance companies from our home.
  • We can print billing at the office so that the doctor can send it out for us without us having to come into the office, saving us time and money!
  • Signing in could be easier, if it remembered it always for us to get through, without us having to input the password each time, with security of course.
  • No positive or negative impact on investment.
It is so easy and anytime we've had a problem, the technicians are there to help immediately. They were great one time where we had an issue and it was my fault!
Security seems wonderful, never had any issues with a breach. Signing in is a breeze as long as you don't forget the password!
Got up and running right away. Just made a mistake the 1st time putting the wrong version on one computer and getting confused who got the remote version and who got the other version. Forget their names now...but support helped us get it right.

Do you think Splashtop delivers good value for the price?

Not sure

Are you happy with Splashtop's feature set?


Did Splashtop live up to sales and marketing promises?


Did implementation of Splashtop go as expected?


Would you buy Splashtop again?


I don't know where it would not be suited.