Quality at a reasonable price
February 17, 2022

Quality at a reasonable price

Malcolm Toghill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

I deal with international business and frequently work remotely around the world. As a result of the Covid pandemic, there has been much more remote working by me and our staff. Having previously used other more expensive remote access products, I have found Splashtop to be easier to use and much better value.

Pros

  • Splashtop customer service has been good when I have needed help.

Cons

  • I have not found any shortcomings.
  • Remote working with Splashtop has reduced business travelling costs.
  • Remote working with Splashtop has improved a work life balance.
The response from customer services has been very quick.
Splashtop fully meets our needs, with no areas of concern.
I was able to get up and running with Splashtop in one day, with excellent customer support.
Yes - I have previously used Logmein and Team Viewer. Team Viewer did not have the facilities that I needed. Logmein was horrifically expensive.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Splashtop is well suited to meeting the huge shift to remote working, following the Covid pandemic.

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