You will love your Job again!!
March 14, 2022

You will love your Job again!!

Doug Melillo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Learning about them now

Overall Satisfaction with Splashtop Enterprise

I use it with friends, family, and my Church. It has become a lifesaver to keep small issues at bay. It also allows me to update software quickly with the fear of ransomware infecting everyone.
  • Tools within the remote screen work perfectly.
  • Remote connection always work with minimum effort from the user on the other end
  • Transferring of file works fast.
  • Security is awesome
  • Screen resolution when I connect to a monitor that is larger, it get tiny hard to see.
  • Maybe pricing just a bit lower for more computers
  • More Apple Keyboard shortcut
  • More drag and drop options for remote computer
  • ISO Support from an iPad
  • 6 out of ten client love having the personal assistant when needed
  • I cut my travel time down to 2 visits a week and still maintain relationships with my customers
  • The money I save an make is night day of the traveling back and forth a few times
A perfect 10 to connect, fix and leave within 15 to 20 minutes. Happy Customers.
Splashtop does it well. I love all the security features that are built-in. No need to worry about being hacked. Splashtop is on the cutting edge of keeping my customer safe if my computer is hacked. Thank YOU.
Splashtop software is easy and fast to install, I would say it took me less than 15 minutes to do 6 computers. I even had to set up a customer by pushing out a link and with the minimum effort, the client had done the installation of Splashtop and I was connected and repaired the customer software issue within 15 minutes.
Yes - Teamviewer, due to TeamViewer having security issues.

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In my current job, we use Desktop Central it is okay for tons of PC but not so much for Apple and Mac computers based on some remote commands. Splashtop is best suited for my side work for fixing clients' issues with a breeze. My clients love having a person that can assist them quickly when things do not work as planned.