Splashtop is a wonderful, robust, full-featured program we use all the time!
March 11, 2022

Splashtop is a wonderful, robust, full-featured program we use all the time!

Geoff Walcha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Remote support of client computers
  • Computer control
  • access
  • log on
  • Computer restart sometimes disconnects
  • I dont have numbers but it was a lifesaver during covid when everyone needed remote support
  • It saved us money compared to your competitors so it was a no brainer
I have had almost no issues but support has been responsive and made me smile. Thank you for such a great product
I love the features. When we have clients who want us to remote in without a code we set that up and it helps. Works flawlessly. It is really great for us. I recommend it to everyone I know. Keep up the good work Thank you for all you do
Very quickly. It just works. At first it was difficult to go through all the security settings in Mac, but this came more easily over time
Yes - LogMeIn Rescue products. They were much more expensive than necessary and didn't make sense to our business. Also it was clunky

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

QuickBooks Online, Microsoft 365 (formerly Office 365)
I love Splashtop for connecting to client computers. I can control and fix problems instantly. Its a little more difficult on iPhone but I still use it. There are times the client has a hard time connecting on the first use but we have gotten this down to a routine