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Awesome remote access Program, Superb Customer Service Excellent Value
February 23, 2022

Awesome remote access Program, Superb Customer Service Excellent Value

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

it is utilized for remote access to a desktop while out and about on the road, and also by the company President for accounting and ordering purposes
  • ability to see multiple screens at the smae time remotely
  • no latency to view screens
  • simple to use
  • more than 2 screens being remotely viewed feature would be excellent
  • It has reduced expenses for travel and travel time
Customer service is superb hats off to the custoer service team
Splashtop exceeds my expectations for security and I even had a family member look at it and attempt to hack in and he does this for a living {preventing hackers} and he could not and he loved the program as well
From time of download to utilizing it's remote features took apporx 5 minutes inculding the download time
Yes - Teamviewer

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Splashtop was purchased to replace its competitor who continually locked my account for allegedly accessing a business network and was very difficult to get the account unlocked. Customer service is superb and super friendly. It is well suited for the person or company that wishes to provide an option for their employees to work from home on a regular basis or weather-related emergency closure. The SOS feature is awesome to have for the IT person that needs to be able to remotely access a system for diagnostics.