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Ditch your IT department with Splashtop Remote Access!
February 23, 2022

Ditch your IT department with Splashtop Remote Access!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

We use this software for remote access to office files and computer troubleshooting, updates, and planned maintenance. Splashtop is used by the company principal and the IT manager to solve issues that may arise during the workday or after hours and weekends. Splashtop is easy to use, and secure for sensitive data.
  • Easy to install
  • Messaging features
  • File transfer capability
  • Automatically updates
  • Video chat
  • Low cost
  • Easy implementation
  • Virtually maintenance free
I rated this question a 10 because I have not had to contact support! This remote system is that good!
The healthcare industry is one of the most regulated when it comes to patient privacy (HIPAA). This also includes FERPA for the education field. End-to-end security is one of our top priorities as well as sign-on logging.
We were able to install the software in minutes, enter the account credentials, and up and running instantly. Updates are usually fast and do not impede our use.
Yes - TeamViewer was replaced due to excessive cost and time wasted on employee training on how to use the features it included.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Low-cost remote access, either solo or multi-user. Ease of setting up the account and deployment of the software across multiple OS platforms. I cannot think of any instance of contacting technical support about this product! It is easier to use than most VPNs and the competitor that has out-priced themselves, with 1/2 the features that Splashtop has incorporated into the software.