Great and affordable remote access
Updated March 01, 2022

Great and affordable remote access

Oleg Liski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access

Overall Satisfaction with Splashtop Enterprise

I use Splashtop remote access for accessing different computers around different offices of our company. In addition, I have used this software for server access. It helps to solve the most important business problem - mobility. I can relatively easily access work computers/servers from all around the world. Very good (and affordable) replacement for TeamViewer, especially for small companies.
  • remote access
  • support of users
  • fast access to resources
  • automatic updates without user interference would be nice, now you have to press "update"
  • Better access from HD to 4K monitors (but not sure how to solve this issue)
  • Installation to a new computers is easy, but would like to be even more easier
  • easy transfer from "global" to "EU" version
  • Now I can easily go to vacation and still help people in the office
I had a couple of multilingual issues and got answers pretty quickly. They were not critical. I got special test builds within a few days and after I have confirmed the fix, it was incorporated into the main build within few weeks. I had no other issues. I put 9 instead of 10 because when I asked, they didn't have an easy transfer from "Global" to "EU" version. I really do not want to reinstall everything to each computer.
Very fast access, Two-factor authentication works correctly.
Within 5-15 minutes. It took more time to configure two-factor authentication and install it on each computer.
Yes - I was using TeamViewer I also tried to use Cloudberry, Remote Desktop, and other similar software.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Best remote access software, at least for small companies.