Splashtop essential for flexibility, reliability and security
March 02, 2022

Splashtop essential for flexibility, reliability and security

David McLaughlin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Although we are a small company we work in a virtual environment. I personally have an office in NH yet spend significant time at my second home in SC. Another employee moved to AZ but with Splashtop, she has continued her position. Another employee has the option to come into the office or work from home. It provides significant flexibility. We need to also ensure reliability because we can receive a client request at any time and need to act on them immediately. Most importantly it has to be secure so that we know our data is safe. Splashtop provides the tools we need to be flexible in our business which gives us an edge.
  • Reliability - We are always confident that the software works as advertised
  • Secure - our sessions are secure as we have sensitive financial data
  • Flexible - We can add or restrict functionality so that we can customize what each user can do.
  • For the purposes of our business we really don't have an area that we feel needs improvement.
  • Employee retention
  • Personal flexibility to work at my second home
  • Not everything has an ROI yet this product has been so beneficial to our company.
We have needed very little support but when we did need support early on it was there. Responsive and knowledgable
We are in the Financial Services industry so security and encryption are paramount. Our outside IT consultant was very satisfied with the security features of this product. Our broker-dealer was also satisfied. It clearly meets our needs and provides confidence that we enjoy every day.
We were using another product and hit a wall because our old product would not provide the added functionality we needed to allow one of our employees who moved across the country, due to family reasons, to retain her position. Security and restrictions on file access and print functions were needed that our old product could not support. We reached out to our IT consulting company and they recommended Splashtop and we did run with both products for 30 days. But the installation and use of this product were easier than our old product so it did not take long to feel comfortable with Splashtop.
Yes - We replaced GoToMyPC with Splashtop. it was done for additional user-level functionality which at that time GoToMyPC did not have. We also saved on cost as well which was an added benefit. We have been very pleased with this change and recommend anyone who is looking for this type of software to evaluate Splashtop

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Splashtop has allowed our employees to work from any location in a secured manner. This provides flexibility and has allowed us to also retain valued employees who moved to another State but wanted to continue working with us. If you need to work remotely and need a reliable and secure method to do so then this is the product to evaluate