Does what it needs to do
March 03, 2022

Does what it needs to do

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

It is being used by certain departments, specifically the ones that have been working from home. It allows us to access important files on our work computers, in order to be able to complete the necessary work from our home as we were not to go into the office due to COVID-19 restrictions.

Pros

  • Quick support when needed.
  • Usually issues have been on our end, such as an electrical surge turning off work computers.

Cons

  • Everything I needed it for was fairly easy to use. I specifically liked how I could just drag and drop.
It was not only easy, but issues got resolved quickly.
I believe it met the security needs just fine as we have not had any issues as of yet. The device verification and authentication were not much of a hassle.
That felt as though it took some more time than it should have, but I wonder if that was mainly on the manager's end of not knowing such a solution existed early on.

Do you think Splashtop delivers good value for the price?

Not sure

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

It is well suited for when working from home.

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