Splashtop for IT Support
May 24, 2021
Splashtop for IT Support
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Splashtop SOS
My organization has used Splashtop SOS for approx. 2 years. It is installed on all end-user computers. It is used for troubleshooting, application testing, and installs. It is used across our entire organization. Splashtop allows us to quickly fix issues that arise during business hours allowing our organization to have increase productivity.
- Organization of assets.
- Quick access to devices.
- Easy to install.
- Screen sometimes to small.
- Sometimes unable to wake PC.
- We have to refresh computer list for current users on PC.
- Access from mobile device.
- SOS feature.
- Desktop sharing.
- Productivity
- Security
- Customer service
Splashtop ease of use is the best that I have experienced. It works for the needs of our organization. The implementation compared to other products I have tried is better. The added mobile device app is a plus. The ability to SOS into a machine that doesn't have the client installed is a lifesaver.
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes