Great locally installed product for documentation (Organizational Sustainability!) Best for technical documentation
December 14, 2018

Great locally installed product for documentation (Organizational Sustainability!) Best for technical documentation

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with StepShot

StepShot is being used to help us with our documentation and (sustainability) initiatives. We use it to create tutorials, manuals and essentially any reference materials that would be used as a guide. When our department develops a process, we use StepShot to document the explicit steps we want people to take during this process. StepShot enables us to spend more time developing great ideas and less time training others.


  • StepShot allows you to mark up your screenshots or captures in so many ways that you truly can "draw" out potentially confusing steps for your intended audience.
  • StepShot does a really good job of screen recording. Some software I have trialed ends up missing clicks or grabs the wrong area, but StepShot is very accurate, to the point that I often remove clicked screens due to redundancy.
  • The various output options for StepShot guides is instrumental to the way we function with this product. For some departments and materials we would need to create a PDF, others we might want the recipients to be able to provide feedback to us on, so the Word document is used. For others, we are able to send links to the newly developed material. Having this flexibility saves us time since we don't have to manipulate the output on our own.


  • The login area for StepShot is confusing and relatively disconnected. You must know your "Account Name" in addition to the log in, which is atypical for software and creates some confusion for new users.
  • The installation of the software on local PCs is an additional step that would be nice to not have to make. This requires us getting Admin authority for any computers we want to access this software. There are many screen recording technologies that do not require a local installation. However the version we use does.
  • The User interface of StepShot is a little dated. While this doesn't impair our usage of the product, a dated appearance gives users the impression that the company isn't keeping up with tech trends and instills a slight sense of uncertainty in regards to how relevant this software is in comparison to its competition.
  • StepShot has saved us SO much time in regards to training others on process. In the time we have been using the product, we have saved hundreds of hours in training and re-training.
  • StepShot helps us to enforce an environment of documentation and sustainability. By making it so easy to document a process, more people are able to contribute to this imperative initiative.
While StepShot provides us with more options for modifying our screen recording and adding helper information for our audience, iSpring is a little more accessible since you can connect directly to YouTube for videos. Since most of our work doesn't require a video tutorial, we are happy with StepShot, but iSpring, like many other screen recorders, is a little more "well rounded" when it comes being able to connect our guides with our intended audience.
StepShot is perfect for showing your audience how they are supposed to navigate a new system you have implemented. You can take them from a login screen all the way through any technical process you want them to follow. The product is not ideal, however, for documenting a process that does not have tangible steps. For example, a process we have created includes some reflective thinking about alignment or outcomes in order to work, this can be articulated in the text area of the screen captures but doesn't really capture our message.


More Reviews of UiPath Task Capture