Talkdesk is the best Contact Center as a Service
Updated January 02, 2019
Talkdesk is the best Contact Center as a Service
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
We used Talkdesk as our cloud-based contact center solution. It was used across the whole organization and it helped us streamline the process resulting in high customer satisfaction.
- Cloud-based - so it was seamless and easy to use.
- Intuitive workflow and really friendly interface.
- It is a secure solution.
- It seems slow at times.
- Add more data centers.
- Streamline the process for provisioning new agents.
- Talkdesk helped us control costs overruns
- Easier to access from anywhere.
- Friendly interfaces.