Talkdesk is very easy to use and lets you provide customer support on the go!
August 16, 2019
Talkdesk is very easy to use and lets you provide customer support on the go!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Our company uses Talkdesk to provide customer support for our medical device to customers. Talkdesk is used as part of an integration of Salesforce Service Cloud to automatically generate cases as soon as a customer reaches out to us via phone.
- Provide ample support resources and training modules to maximize your use of the product.
- Allows for call forwarding to mobile devices. Comes in handy when providing customer support on the go!
- Can be easily integrated with many other softwares.
- Allow for call returns through mobile devices.
- Holiday Hours to automatically update per calendar year.
- Increased the number of users that were able to better understand how to use our product by reaching us via Talkdesk.