September 22, 2020
Score 9 out of 10
Overall Satisfaction with Talkdesk
Talkdesk is used through out the whole company. It's been a software we have been using for a couple years. It seems to be liked by all the employees in each dept. It's made it easy to work remotely as well. I'm a happy user of Talkdesk. The software has been great.
- Internet based.
- Easy to use.
- I have to reboot my computer at times.
- It will put me in away status automatically.
- Sometimes it rings and no one is there.
Talkdesk is the only company I have used for online phone service. This is the first job I have used something like this for. I think this has made my job much more productive. I'm not sure how I would be able to get anything done without this software. The handsfree is the best.
Talkdesk has been great. I haven't had any issues yet that I need to discuss with the support team.
Talkdesk usability is great. It's an easy software to use. I recommend this to anyone whose job is based on phone calls. My whole job is phone based. I talk to several people a day. This makes my days so much easier. This is the best software my company could have purchased.
Do you think Talkdesk delivers good value for the price?
Are you happy with Talkdesk's feature set?
Did Talkdesk live up to sales and marketing promises?
Did implementation of Talkdesk go as expected?
Would you buy Talkdesk again?
I would give Talkdesk an 8. I'm happy with the software and I plan on continuing to use it. It needs a few updates. Sometimes I have to reboot my computer. Sometimes the software will freeze up. It would be nice to get the glitches fixed. Other than the slight problems the software is great.