My blind trust on Talk Desk
November 12, 2021
My blind trust on Talk Desk
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Talk Desk is being used to take calls and to extract the data and call recordings. It is also used to listen to the call that [was] taken by the sales managers and to make outbound calls to the cust.
- Gives accurate Data
- Smooth functioning
- Easy access to the report
- N/A
- Has increased the CSAT as the call is very clear
- NA
- NA
Recently I needed to extract data for my agents [and] some random date. Talkdesk gave me the option to select the date and time for which I needed the report and made it easy for my filter my work.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes