TeamViewer: Cheap Remote Tool for Businesses
September 19, 2017

TeamViewer: Cheap Remote Tool for Businesses

Denis Rudd II, Ph.D. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

We use TeamViewer as a temporary solution to remoting into workstations. When my sales staff is sick, we set up an instance of TeamViewer on their work and home laptop/desktop. They can remote into their machines, check their email, and access all our internal resources. Our trainers also use the tool to remote into various computers throughout our office. Personally, I use the tool to provide one-on-one assistance when I am training a person on new software or I am troubleshooting issues with computers. TeamViewer is inexpensive and easy to set up.
  • Easy setup and small download.
  • You can view multiple monitors at the same time or independently.
  • If you want to test it out, you can use the free version and see if it fits your needs.
  • Version differences between machines require that you update to the most current version or have version parity.
  • I don't have to invest a lot of money to get robust features.
  • My employees find the tool simple and easy to use.
We use GoToMyPC for some of our classes, and it serves the purpose for training students. It, however, is too complicated to set up for daily employee use.
SMBs will like the cost, ease of use, and flexibility of the tool. Even someone that isn't very proficient with a computer can still use the product without difficulty.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
Not Rated
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10