A remote relationship for attention and solution of events or certain problems.
November 16, 2018

A remote relationship for attention and solution of events or certain problems.

Jose Raul Faria | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TeamViewer

I've had questions while working remotely which one of my collaborators does not immediately resolve, but with this application I can find the solution more directly, since I can access the computer remotely and resolve the situation from wherever.
  • Helps solve issues I encounter while working remotely
  • I would like to see a wider menu of options to avoid the loss of options; right now it is visual only.
  • Can't think of others. I like how the actions and management facilitate me.
  • My results have improved in transferring human resources for operations that could not be attended by another operator.
  • My spending objectives for this are fully controlled and my results do not exceed the estimate.
Actually there are many other applications that are considered as competition, but because of the long experience I have had with TeamViewer, even the others have not exceeded what it offers me. Others might have new considerations that with this I have mastered properly, and it has adapted to my corporate management. With this tool I have worked in an appropriate and organized manner, and it is the best business solution.
The uses for this application maintain a high degree of service for me, so I think that if they improve the options and additional services, maybe VPN would be very good. On the other hand the form of access is adequate and with the networks I am not sure if there are many other options. I would like to have something that explains or expands this option since it is super necessary to manage networks that complement this service.

TeamViewer Feature Ratings

Screen sharing
9
File transfer
10
Instant message
9
Secure remote access with Smart Card authentication
10
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
10
Annotations
10
Monitoring and Alerts
10
Multi-platform remote control
10