Accessibility with TeamViewer
June 25, 2021

Accessibility with TeamViewer

Diego Turcios Lara | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

TeamViewer is used in the organization for accessing our remote computers and providing access to IT department to the computers of our employees. This was really helpful specially when Covid began, as IT was able to continue providing support, with out any issues. As being in a big building, most of the time the issues can be resolved in a remote wait.
  • Easy installation.
  • Easy access.
  • Easy use.
  • License pricing could be consider high.
  • It's not a waste of money, but an investment.
We really considered LogMeIn, as we have used some old versions in the past and it was good. But we consider that TeamViewer had a better opportunity for helping us. It has a lot of work, so we prefer it at the end compare to LogMeIn.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

It's of great help, as we can use TeamViewer for accessing our computers from any device, it can be phone, tablet or even another computer, accessibility is what dominates here, being a great help for us. Company has been seen great advantages for this. It has benefit a lot, especially in times of covid.
Actually no, we have not taken advantages of this. It's one of the future projects to continue using TeamViewer as it's a need for us. Having this potential, paying for it and not using it, isn't good for us. We will start working in this in the next months.
I can definitely recommend TeamViewer to a company that have certain needs. Also if it's a small company and budget can be a problem, but if this isn't a problem, go for it. It will help you a lot. Your IT department will love it, and also your employees could be able to access their machines.

TeamViewer Feature Ratings

Screen sharing
9
File transfer
9
Instant message
Not Rated
Access to sleeping/powered-off computers
8
Over-the-Internet remote session
10
Initiate remote control from mobile
8
Remote management of servers & workstations
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Multi-platform remote control
Not Rated