Overall Satisfaction with TeamViewer
TeamViewer was and is used as a backup form of remote access for our remote users. the reason we have TeamViewer is that we have a lot of users who are not on our Primary network. this allows us to support them wherever they are. It is easy enough for my Engineers to use
- Remote access
- File Transfers
- Ease of install when system is on site
- Better remote access options
- End-users need knowledge not easy for them
We use Dameware and Log me in rescue to fill in the gaps left by TeamViewer. you're better off getting Recuse for support
Do you think TeamViewer delivers good value for the price?
Are you happy with TeamViewer's feature set?
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
I wasn't involved with the implementation phase
Would you buy TeamViewer again?
I was not part of the initial setup therefore I can only speak about my use. I found it somewhat cumbersome to use. It works decent enough for support users. however, the end-users need to give us a long code. Some users have a hard time finding this code