Can be controlled from anywhere if the Internet is connected.
June 11, 2022

Can be controlled from anywhere if the Internet is connected.

Manuel Hernandez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

When you have many users, and a problem or error occurs in a personal computer, software, or connected device, a situation that is difficult to transmit by phone, etc. can be entered into the other party's personal computer from here to understand the situation and investigate the cause. Since it has become possible to some extent, the number of visits to users can be reduced, leading to more efficient work.
  • TeamViewer is used as a simpler and more secure way to connect to the other party's PC.
  • With the paid version, you can establish a session by simply sending the URL to the other party, downloading the client software from this URL, and keeping it open.
  • It has reduced the method of access so that it is not complicated for the end user.
  • What I most want you to improve is the pricing system rather than the function. I want you to revive the purchase plan.
  • I feel that the version changes frequently, so I hope you will continue to work on it for a longer period and update it.
  • Certainly, considering the recent security updates, I understand that I want to maintain a new status with a subscription, but I'm concerned that it costs a lot.
  • Since I started using TeamViewer, the number of times I have to visit clients to update our programs on the PC has been visibly reduced, which is very helpful.
  • TeamViewer not only improves work efficiency and productivity, but also contributes to work-life balance and, above all, to fast customer service.
  • It is also recommended for system administrators who cover several offices with a small number.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

If you are a company that has to maintain PCs, you can say it is indispensable to implement Teamviewer. Improvement in operating a personal computer. for helping our organization with all business needs I think you can't stop using it again for meet business.
The various security features provided by Teamviewer, such as single sign-on, two-factor authentication, SOC 2 certification for HIPAA compliance, etc., allow us to rely on the highest security standards that our systems deserve and provide us with protection when connecting remotely to our external customers and team members or when connecting to our computers when we work from home.
Instead of visiting and responding to any problems displayed on the computer, it is possible to understand from a remote location if the work cannot be improved without visiting, thus streamlining the activities of the on-site staff. I feel it is convenient for division of labor, such as checking defects, clarifying how to deal with them, and improving efficiency in dealing with them.

TeamViewer Feature Ratings

Screen sharing
9
File transfer
9
Instant message
9
Secure remote access with Smart Card authentication
9
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
9
Initiate remote control from mobile
9
Remote management of servers & workstations
9
Centralized management dashboard
9
Session record
9
Monitoring and Alerts
9
Multi-platform remote control
9