It keeps promises and does what it says!
January 10, 2024

It keeps promises and does what it says!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Easily connect to people's workplace in order to guide them through day-to-day tasks and to quickly fix not-blocking issues. It allows for a fast and reliable connection with the consequence of a real time (and money) saving. It's always greatly user-friendly allowing almost everyone to deal with it. Great product!
  • Access and control others' workplace
  • Quickly move docs between users
  • I'm this much used to it that I don't know what to say
  • Time saving due to reduced travels
  • Money saving due to usage quickness and issue fixed
We've had a quick ROI and quickly exceeded employees' expectations
  • Azure Bot Service (Microsoft Bot Framework) and Blockedge
It's structured and organized in such a "natural" way that it makes it muche easier than with competitors' products to manage workplaces. Its features cover a large variety of tasks and areas, allowing admins to gain great benefit from its usage with money/time saving exceeding expectations.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

2FA has been chosen as the preferred sing-on method in order to reduce the risk of hackers' attacks or misuse of it.
It greatly help manage pc's within small and large companies but is of a very low usefulness in smaller scenarios. Within well organized and structured companies it deserves a 1st place as it greatly helps solve issues that are daily commonly faced by employees. It's understood that a robust network is a mandatory prerequisite at the basis of the good behaviour of the software

TeamViewer Feature Ratings

File transfer
8
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Centralized management dashboard
10
Multi-platform remote control
9