Honest Teamviewer Review
January 10, 2024

Honest Teamviewer Review

Stan Martens | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

We use it to support the users in our Company.
It is a very handy tool and a good way to offer support to users within our domain.

We can use this to offer help in case of emergency.
We can help external partners that want access to specific resources.

  • Quick remote control
  • Easy to use
  • Offers ways to easily identify computers within domain
  • Offer more functionality when in remote session
  • Offer even more features to the menu
  • Teamviewer may lack some security features
  • Easy to use
  • Not the most pricey support solution out there
  • No traveling needed to offer support
Not very long as it used very much within our support team.
Much easier to user and it provides more at a better price.
Therefore teamviewer (in my honest opinion) is the easy winner here.
However one thing that Goverlan does better is the security implementations. I believe the logs from teamviewer are not secure.

Some businesses or goverments might prefer Goverlan for these obvious reasons.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

It offers much at a low cost.
Also it is a great and easy to use tool.
It does not require a lot to implement it within an organisation.

It lacks a bit of security therefore I would not rate it the highest score possible.

I give it a solid 8,5 out of 10.
None, we have not looked into this deeply.
I believe teamviewer does not promote this enough.
I've been working with it for 2 years and I did know it had a 2fa authentication method.

It believe it still is not the best security wise.

We have not taken advantage of this.

It is very suited in almost all businesses.

It may lack some security features

TeamViewer Feature Ratings

Screen sharing
10
File transfer
9
Instant message
10
Secure remote access with Smart Card authentication
4
Over-the-Internet remote session
10
Centralized management dashboard
8
Session record
8
Monitoring and Alerts
4
Multi-platform remote control
9