Simple, secure and versatile remote access solution
January 16, 2024
Simple, secure and versatile remote access solution
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We use TeamViewer to provide remote support to clients. It provides an easy way for the clients to provide us access to their environment to troubleshoot issues and work with them on finding solutions. It is significantly easier than asking them to setup Remote Desktop and go through all the private and public ip address hassles to be able to connect.
- No technical knowledge required
- Full environment access
- Secure
- Give limited access to certain apps
- Control remote user access privileges
- Optimize operations on low bandwidth connections
- Not having to physically go to the client to troubleshoot the issue
- Not having to waste time walking the client through a complex set of instructions to allow Remote Desktop access
- Not having to worry about the security of the connection
Right away
TeamViewer is a one click solution that doesn’t require the client to be a networking tech savvy to set it up. With TeamViewer, no need to worry about private and public IPs nor firewalls and reverse proxies as the connection can be established through the TeamViewer servers thus no networking configuration is required unlike the other solutions.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
I wasn't involved with the implementation phase
Would you buy TeamViewer again?
Yes
We work with clients in the medical field and being HIPAA compliant is a must. It provides assurances to our clients that we are taking every measure to ensure that their data and devices are protected. The two factors authentication also is an important factor in verifying the identities of our agents to again provide our clients with the assurances they need .