Remote solutions made easier
January 16, 2024

Remote solutions made easier

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

It provides remote access and online meetings. It helps us to get in contact and support remote clients or employees. It can also be used for personal use like calling one's friends and family. It is also free for personal use. We can connect any computer with ours using TeamViewer.
  • Remote access
  • Online meetings
  • Long distance work support
  • Bumping from servers
  • Little unstable at times
  • Support
  • Cost saving
  • Business process improvement
  • Remote connect
The remote control is better than all the mentioned tools. The lag is not there compared to other tools. TeamViewer is easy on the pocket. The support team is actually helpful. The VPN feature is better than every other tool, which is why I woul prefer TeamViewer than the other tools.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?

Yes

We have clients who keep these standards in very high regard. They actually suggested us to find tools which are HIPAA compliant. We make our staff also undergo HIPAA awareness training every year. The organisation has helped the client to be compliant and gained contracts. This has helped us stay compliant with our clients as well.
It is easy to navigate and learn. The remote access feature is quite helpful. It also provides with vpn feature. Easy to use and the remote feature is dependable and easy. Supporting clients from remote is a great scenario we can use the tool. Managing projects remotely can be made easy with TeamViewer

TeamViewer Feature Ratings

Screen sharing
9
File transfer
6
Instant message
10
Secure remote access with Smart Card authentication
7
Access to sleeping/powered-off computers
6
Over-the-Internet remote session
8
Initiate remote control from mobile
6
Remote management of servers & workstations
7
Centralized management dashboard
6
Session record
8
Monitoring and Alerts
7
Multi-platform remote control
7