Remote assistance with TeamViewer
January 17, 2024
Remote assistance with TeamViewer
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We use virtual desktops to gives users access to our internal network resources. During and after corona we introduced TeamViewer to give suppliers access to their products on our network.
Normally this would require us to deploy additional virtual desktops and licenses and higher cost for consultants driving to our location.
With TeamViewer we we have a product that is widly accepted and easily monitored by our IT staff to meet security standards
Normally this would require us to deploy additional virtual desktops and licenses and higher cost for consultants driving to our location.
With TeamViewer we we have a product that is widly accepted and easily monitored by our IT staff to meet security standards
- Remote desktop/server access
- File transfer
- Secure
- Use microsoft authenticator 2fa
- Managing sessions getting locked
- Handle version differences between client/server
- Easier access and interaction with supplier consultants
- Lower cost on implementations
- Faster resolve of support issues
- Faster implementations
TeamViewer was the goto product and recommended by our suppliers. We didn't feel the need to try out any other as our suppliers didn't support any other product
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
No
It was a fast implelmentation and my collegues were sattisfied.
We use a basic version where we authorize sessions per session. Sometimes we use two factor authentication, but it is not standard.
Suppliers don't have permanent access to our company resources. All the sessions are started by our IT staff and supervised to comply with company rules.
Suppliers don't have permanent access to our company resources. All the sessions are started by our IT staff and supervised to comply with company rules.