TeamViewer is a simple and quick solution for remotely supporting computers
January 19, 2024
TeamViewer is a simple and quick solution for remotely supporting computers
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We use TeamViewer to remotely access remote computers to control their desktop and help troubleshoot application issues. We also use it to transfer files as needed to support the computer. The ease of use is one of the main benefits of TeamViewer. We do not use the audio and video features of Teamviewer.
- Easy to use encryption while remotely connected
- Ease of connecting to the other computer
- Provides logging of remote access
- Transferring files between computer
- Better connectivity performance
- Updates to TeamViewer are hard to navigate and remain consistent
- Support of multi-users
- The UI is clunky
- TeamViewer has enabled remote support of computer, eliminating the need to travel to support the computers.
- TeamViewer allows Administrative control over the remote control, reducing the time needed to fix the remote computer
- TeamViewer has good encryption, which reduces the time needed to configure the application manually.
Right from the start of the application
TeamViewer is not up to the standards and features of other products like Red Hat Satellite. The UI is clunky at times, and is not well suited for larger issues, or issues that require multiple IT admins. The performance of the connection is lacking, and can be improved. Other Red Hat products feel more refined.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
No
Not involved
We are looking into taking advantage of these features.