TeamViewer is the best tool for remote access
January 23, 2024

TeamViewer is the best tool for remote access

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

In my organization, TeamViewer is very useful as we are working remotely, so when we are facing any problems or issues while working on our laptop, we can directly contact the IT team and provide the ID and password so that they can access our laptop to help us resolve the issues we are facing. It is also useful for new software installations, which can be handled by the IT staff because we cannot install them directly without an admin ID and password. Employees who are working remotely can use this software, which saves time while working.
  • It is quite useful for installing new software.
  • It also allows us to access remote devices from both computers and mobile devices.
  • There is adequate security on the connection to prevent access by anyone.
  • It allows us to quickly change the password and generate it randomly without any delay.
  • I will suggest adding a feature that can generate passwords randomly within a timeframe that is set by the user so that it is more secure.
  • You can focus on increasing the speed at which files are transferred.
  • It helps employees in our organization to save time to get the issues fix rather than going to the office.
  • Because time is saved in all cases, we can spend more of our time on work rather than wasting it, allowing us to give a solution to the client quickly.
  • It also allows us to work remotely and get in touch with anyone without thinking much.
So far, I've used the software described above, but I prefer TeamViewer because it easily solves our problem and has a user-friendly interface. Because of the various features that TeamViewer offers, it outperforms other programs on the market for accessing remote devices. The cost that TeamViewer charges our organization is less compared to other tools and also provides more security.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

The security that is offered by TeamViewer is much needed due to the increase in scams that are happening. Keeping in mind the increase in scams, our organization is using single sign-on to secure access to laptops that are given to every employee present in the organization so that no one can access them without signing in using an email and password provided by the organization.
Based on my experience, I think TeamViewer is very helpful to the organization because it allows their employees to work remotely instead of working from an office. I am working remotely, and many times I have faced issues like my laptop getting shut down for some reason or when I want new software. At that time, I can quickly contact the IT team and share my TeamViewer ID and password so that they can access my laptop remotely and fix the issues that I am facing.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Centralized management dashboard
10
Session record
10
Monitoring and Alerts
10
Multi-platform remote control
10