Great products for remote access.
February 22, 2026

Great products for remote access.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

I was not involved in implementing the product.
We used TeamViewer to allow remote access to computers. It was provided by our IT professionals. If I had to work from home unexpectedly, I could remote into my desktop computer from home with my laptop.

Pros

  • Makes a smooth connection
  • Allows me to view and control remote computer
  • Installs easily

Cons

  • Offer help button
  • Link to tutorials
  • Time saving due to less travel.
  • Cost savings due to less travel.
  • Enables business to continue remotely during covid.
There was an immediate economic benefit for us as we were able to conduct business while working from home.
We haven't used many other products. We currently use Quick Assist through Microsoft Windows for diagnostic purposes. We're now also using RMM service through our IT provider because they offer no-cost or low-cost solutions. This allows remote access while working from home.

Do you think TeamViewer delivers good value for the price?

Not sure

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?

Yes

If you need remote access for diagnostic purposes or remote access for working from home, it works well. If you have a small monitor, it may be difficult to use.

TeamViewer Feature Ratings

Attended device access
10
Unattended device access
10
Mobile device access
Not Rated
Virtual device access
10
Multiple-display support
Not Rated
Multiple concurrent sessions
Not Rated
Camera sharing
Not Rated
Session transfer
Not Rated
File transfer
Not Rated
Instant message
10
Access to sleeping/powered-off computers
Not Rated
Session record
Not Rated
Annotations
Not Rated
Third-party software integrations
Not Rated
Not Rated
Role-based user permissions
Not Rated

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