Overall Satisfaction with Tellwise
Tellwise is a drip email system that integrates with Salesforce. We tested it to replace Yesware and compared to CirrusInsight. We choose CirrusInsight.
- Tellwise is great to manage documents, attachments and to track those attachments.
- Tellwise provides a super cool way to present marketing materials and documents giving you the ability to track activity and understand what your users are doing with those documents.
- My impression is that Tellwise is a newborn and needs lots of improvement integrating with Salesforce and contextual info.
- Tellwise will show Salesforce information only related to actions taken through Tellwise. You can't load someone else's contact data like you would with Yesware or CirrusInsight.
- The user interface needs lots of improvement to become more intuitive.
- We decided not to use Tellwise for the time being and will test it again in one year because what I saw so far is promising.
- We haven't seen any substantial ROI.
- If you need to track content shared with prospects and stakeholders, Tellwise may be exactly what you need.
Tellwise is a very promising communication platform for sales but still needs to mature. We chose CirrusInsight in the end.