Great tool, even better company!
January 13, 2021

Great tool, even better company!

Jeremy Pierce, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThoughtSpot

ThoughtSpot is used widely by organization--roughly 300 active users. It allows users to analyze their data without having to rely on a data analyst. By having a true data democracy, all of our users are able to get the data to make well-informed decisions on their own.

Pros

  • Self-service data analytics
  • Easily search your data using natural language processing
  • Ease of use

Cons

  • Pixel-perfect charting
  • Better documentation
  • Easier to be picked up by a new user
  • We've experienced great ROI over allowing users to serve themselves--fast time to decision.
  • We've trained new data analysts on ThoughtSpot, and depending on their specific dataset, they've been more impactful.
  • Main BI tool used for all organizations.
I give it this rating because I have been the admin of the tool for over a year. It is very easy to pick up and use once you are familiar with how it works. Getting users trained and comfortable with the tool has been the main headache that I've encountered.
Some scenarios where ThoughtSpot is well suited:
  1. If a user is data savvy and needs to get a quick number to answer a question
  2. If a user needs to do simple data exploration
  3. If a user needs to refresh a static dashboard on a regular basis.
Some scenarios where ThoughtSpot is less suited:
  1. Well experienced data analysts trying to learn the syntax of ThoughtSpot
  2. Analyzing custom data sets

ThoughtSpot Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
8.0
Customizable dashboards
8
9.3
Drill-down analysis
10
Formatting capabilities
7
Integration with R or other statistical packages
10
Report sharing and collaboration
10
10.0
Publish to PDF
10
Report Delivery Scheduling
10
10.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
10
Predictive Analytics
10
10.0
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Single Sign-On (SSO)
10
9.7
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
9
Application Program Interfaces (APIs) / Embedding ()
Not Rated

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