TOPdesk is a Top Service management application

There is a very rich knowledge center, community contributions, api documentation. You can contact support directly if needed, but most of the times I can get the right answer from the knowledge database.

TOPdesk is loved by the whole organization. It is a huge step back if we are not renewing our TOPdesk application.

We use TOPdesk not only for incident management but also for managing various registers in asset management such as the work equipment register, access passes and data breach notifications.