Totango gets the job done!
March 11, 2020
Totango gets the job done!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Totango
We use Totango to monitor our clients health scores. We've created custom triggers in Totango that are tracked on a daily basis. In return, we receive active updates that show if our accounts are in high utilization of the services (healthy) or have not really engaged with our system.
Another way we use Totango is to create customer segments for campaigns we send through Yesware. For example, sometimes we do a "On-Site Road Show" and we encourage our customers to meet with us in person to demonstrate some updates to our Software. So, we crate segments that highlight our customers by area and MRR. It's very cool!
Another way we use Totango is to create customer segments for campaigns we send through Yesware. For example, sometimes we do a "On-Site Road Show" and we encourage our customers to meet with us in person to demonstrate some updates to our Software. So, we crate segments that highlight our customers by area and MRR. It's very cool!
- User Friendly
- Intuitive
- Simplistic Data
- Helps us identify who may potentially churn in order to prevent this - PRO
Do you think Totango delivers good value for the price?
Not sure
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Totango go as expected?
I wasn't involved with the implementation phase
Would you buy Totango again?
Yes