Good tool, great potential
January 20, 2021

Good tool, great potential

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Treasure Data

[Treasure Data] is a tool we are implementing for several of our big consumer goods clients. The biggest implementation has [Treasure Data] CDP sitting in the middle of the core architecture of the client's digital customer experience. It centralizes customer data and provides a full 360 degree view of all of their customers, enabling near real time segmentation and data access, providing at the same time a single version of the truth. It is a global solution with tailored particularities for local markets (including legal requirements).

Pros

  • Workflow editor - especially split function
  • Out of the box connectors
  • Audience studio - easy of use for non technical people
  • Nice UI
  • Integration with advanced features - python, spark

Cons

  • Documentation accessibility and documentation quality
  • Testing of new features rollout
  • Develops integration
  • Enable a setup for multi location and larger developer team
  • Cost of deployment and licensing is lower than previous platforms
  • Access of data is possible for all systems and made easier (after implementation
  • Generates traction once presented to markets (tool is sexy to use and working well if technical implementation was done properly)
  • Answer business requirements through TD products such as advanced segmentation
  • Real data access (ADL)
More flexible in terms of capability, better DEVOPS (though still not ideal), large and better out of the box features/connectors, better UI, cost, integrated audience studio and active data layer (real time access data)
Well suited: Customer 360, easy of access for non technical people (out of the box features), segmentation is quite powerful also, speed to market is impressive

Less appropriate:
For technical advanced features, another is required. Advanced processing like heavy algorithm for deduplication or fraud detection.

Comments

  • Joel Go | TrustRadius Reviewer
    Thank you for the honest feedback. One of our Customer Success Managers will reach out to you to address the concerns mentioned on the review and get more details on how we can address them now or in the near future.

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