Trello is Great for Small Teams, Not so Much for Large Organizations
March 23, 2016

Trello is Great for Small Teams, Not so Much for Large Organizations

Carah Counts | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Trello

Individual departments use Trello to organize tasks - and they all use it differently. Our department has two separate Trello boards to organize general tasks and content creation ideas. Some other department managers have a separate shared board with each employee, while still others choose to have a board with tasks for each client they manage.
  • Simple and complex cards. Probably my favorite thing about Trello is that the task cards can be as simple or complex as you need. Just want task title, owner, and due date? Check. Want to include a cover photo, detailed description, and link a file? Also check.
  • Task tags. Users have the ability to tag tasks with custom tags. This is very helpful in our editorial idea board.
  • Assign multiple users to tasks. This is not something that many task management platforms offer.
  • Dashboard. My main frustration with Trello is that I have to navigate between each board I have access to in order to see my tasks. I wish that I had a dashboard that contained all of my current tasks in an aggregate format.
  • Task dependencies. We have several project templates in which certain task timelines rely on other task timelines. It would be nice if the sub-tasks were dependent on the original task.
  • Board templates. Right now the only way to create a "template" is to have a dummy board that you copy to create a new board. This is an okay workaround, but the copied board also copies all the original task due dates and owners.
  • We used the free version, so there was no investment to calculate a return on.
Trello is by far the simplest platform, which we loved. It also had a free version so we decided to start there and switch platforms once we outgrew Trello. While our organization has switched over to a different system, I still use Trello for personal projects because I like the simplicity.
I think Trello is great if you have a small team you want to get organized. The free version of the product is great. It is not great, however, for a large organization looking to integrate tasks and task management across departments. Because of the inability to roll-up tasks into a dashboard, I think tasks might get lost in the abyss.

Trello Feature Ratings

Task Management
Team Collaboration
Support for Agile Methodology
Email integration
Not Rated
Mobile Access
Change request and Case Management