TriNet works for us
May 17, 2017

TriNet works for us

Gene Stice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Hire
  • Perform

Overall Satisfaction with TriNet

The TriNet team effectively trained me over the phone on the use of their platform. All of my follow-up emails and phone calls were promptly addressed with sufficient clarification. The TriNet payroll staff and account managers I have worked with are well trained, knowledgeable and professional. They have provided answers to all of my questions and aided us in establishing our company policies.
We use TriNet to provide payroll, benefits and HR services across the entire organization.

Pros

  • The TriNet online platform is comprehensive and easy to use.
  • The TriNet staff are knowledgeable, professional, courteous and reply promptly to questions.
  • The TriNet payroll process is simple to use and, if there are no changes, can be completed in a few minutes.
  • The TriNet benefits are comprehensive and competitively priced.

Cons

  • Thus far, based on the services we use and the size of our company, we do not have any areas for improvement.
  • Our company is a start-up with 3 people. To date TriNet has not had a material impact on our business objectives.
I used other PEOs while employed by another company. The other company was larger with many complications related to HR issues and payroll. TriNet works fine for our current company but I do not know if they would be better or worse than the other PEOs I've used in other circumstances.
TriNet is well suited for companies that have a set periodic salary. We have no experience with commissions, hourly, or other non-recurring payroll cycles. They are also well suited for companies of all sizes based on the ease of system usage. The benefits are what we expected for a small company but they are not as robust as I have seen at larger organizations. Other plans may be available for larger clients but I don't know. Similarly, the pricing for their benefits is consistent with what I'd expect for a small company but the pricing should be better for larger organizations. Again, I do not know their pricing for larger organizations.

TriNet Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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