TriNet review
May 18, 2017

TriNet review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

I've been thrilled with how responsive customer support is. They always get back to me right away.
It is used across our entire organization. It solves our issues with benefits and payroll.
  • Makes payroll easy
  • Makes benefits easy
  • Allows us to offer a nice selection of benefits
  • The dashboard is challenging to use - it's possible there is a new dashboard coming. Also - I know there is a ton of functionality included which makes it very hard to have a simple dashboard.
  • It can be confusing which of my account representatives I should go to with particular problems. It might be good to have one person to go to for everything and that person then routes my question/request to the right place.
  • TriNet makes it easy for me to do payroll and benefits without having to worry that things might get messed up.
I used a boutique firm in the past and it was a catastrophe. I'm super happy to be with TriNet and recommend them to lots of companies.
I've already recommended TriNet to several other companies. I went with a boutique company in the past and it was a catastrophe. I'm not sure about things like Zenefits as I haven't explored those much at all.

TriNet Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
4
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated